Privacy Policy

Who we are

Doug & Danny Vertical Transportation Consultants is an independent elevator and escalator consultancy with offices at Najwa Center, Prince Nayef Street, North Obhur District, Jeddah, Saudi Arabia, and 2 Berrid Drive, Oadby, Leicestershire LE2 5RA, United Kingdom.

For any question about this policy or your information, email info@dougdanny.com.

What we collect and why

Enquiries you send us

When you fill in the consultation form, the details you type (your name, your mobile number or email, the type of project and any description) are emailed to our office. The website itself does not keep a copy. If the email cannot be sent, the same details are placed in a WhatsApp message for you to send to our business number instead. We use these details only to reply to you and to discuss your project.

If you email or phone us, we keep the details you give us for the same purpose.

Analytics cookies

With your permission, we use Google Analytics to count visits and see which pages are read, so we can improve the site. It sets cookies on your device and records your approximate location, device type and the pages you view. It does not tell us who you are.

These cookies are set only if you choose "Accept" on the cookie notice. If you decline, no analytics cookies are set and the site works in the same way.

Change your cookie choice

Fonts

The typefaces on this site are loaded from Google Fonts. To deliver them, Google receives your IP address, as it would for any file you download.

Who we share information with

Our email provider, which delivers your enquiry to our office.
WhatsApp (Meta), if you choose to contact us there.
Google, which provides the analytics service if you have accepted analytics cookies.

We do not sell personal information, and we do not share it with elevator manufacturers or suppliers.

How long we keep it

We keep enquiry messages and correspondence for as long as needed to respond and, if you become a client, for the life of the project and the period we are required to keep business records. Analytics data is kept by Google for up to 14 months.

Your rights

Under the United Kingdom's data protection law and Saudi Arabia's Personal Data Protection Law, you can ask us to:

tell you what information we hold about you and give you a copy;
correct information that is wrong;
delete your information, where we have no legal reason to keep it;
stop using your information for a particular purpose.

To use any of these rights, email info@dougdanny.com. We reply within one month.

If you are not satisfied with our answer, you can complain to the Information Commissioner's Office in the United Kingdom or to the Saudi Data and Artificial Intelligence Authority (SDAIA) in Saudi Arabia.

Changes to this policy

If we change how we handle personal information, we will update this page and the date at the top.